Transform Your Business with PSP’s Bespoke Software Development
29th May 2025

Transform Your Business with PSP’s Bespoke Software Development

PSP IT is now offering custom, high-performance software development services. Their expert team can help businesses streamline processes, integrate systems, and build innovative software for growth.

Legacy Modernisation: Why it Matters and How to approach it for Business Success
14th November 2024

Legacy Modernisation: Why it Matters and How to approach it for Business Success

Beyond Outdated Tech: Why and How to Modernise for Business Agility

Why One Size Doesn’t Fit All with CRM Systems
5th September 2024

Why One Size Doesn’t Fit All with CRM Systems

Beyond Generic: Tailoring CRM for Your Unique Business Needs

Unlocking Value in Tough Times: Modernising Legacy Systems
14th August 2024

Unlocking Value in Tough Times: Modernising Legacy Systems

Tough times demand smarter strategies. This guide reveals how modernizing legacy systems isn't just an IT upgrade, but a powerful lever for gaining competitive advantage

Legacy Systems: An Open Door to Cyber Threats
10th July 2024

Legacy Systems: An Open Door to Cyber Threats

Legacy systems pose a major cybersecurity risk due to outdated infrastructure and vulnerabilities. With 16+ years of experience, this guide details these weaknesses and offers strategies to protect your business's data and operations.

Tech Shift in 2024: Where Does This Leave Legacy Skills?
12th January 2024

Tech Shift in 2024: Where Does This Leave Legacy Skills?

Legacy developers are scarce as new talent focuses on modern tech. If your business relies on outdated systems (e.g., PHP 8.1, .Net 5.0, Node.js 18), safeguard them now—finding support later will be tough.

Life In The Old Dog Yet: Living With a Legacy In 2024
5th January 2024

Life In The Old Dog Yet: Living With a Legacy In 2024

Rapid tech evolution, with tools like ChatGPT, pressures businesses. Legacy systems risk future viability. Update now to stay competitive and adaptable.

 Some of our 2023 Highlights
26th December 2023

Some of our 2023 Highlights

Enjoying a festive rest, PSP reflects on a landmark 15th year: record employees, customer care award, new contracts, and memorable staff moments.

Santa's Workshop 2.0: Jingle Bells, Data Cells
6th December 2023

Santa's Workshop 2.0: Jingle Bells, Data Cells

Like Santa's tight ship, efficient business operations rely on well-structured data management. System integration is key to transforming inefficient processes into streamlined successes.

Bespoke? Off-The-Shelf? Why Not Both?
22nd November 2023

Bespoke? Off-The-Shelf? Why Not Both?

To boost customer experience, cut costs, and improve efficiency, your business needs the right tech. Explore COTS, out-of-the-box, bespoke, and tailor-made software solutions.

From Legacy to Agility
7th November 2023

From Legacy to Agility

Outdated business systems frustrate managers & directors alike. Despite limited tech knowledge or resistance to change, the urge for digital transformation to replace old systems is strong. Don't feel powerless—modernising can boost efficiency&morale

Bespoke Software: Outshining Off-the-Shelf Solutions
1st November 2023

Bespoke Software: Outshining Off-the-Shelf Solutions

Bespoke software is tailored to your business, while off-the-shelf is "one-size-fits-all" with little customization.

Assessing IT Vendor Performance
31st October 2023

Assessing IT Vendor Performance

IT and digital infrastructure are major investments. The ONS reports UK businesses spent £1,080/employee on IT in 2022. To ensure huge returns outweigh costs, regularly review project performance, whether your IT is fully or partially outsourced.

ERP System Upgrade: Guide & Key Considerations
26th October 2023

ERP System Upgrade: Guide & Key Considerations

Your old ERP, once innovative, now struggles with scaling, speed, missing features, security, integration, and high costs due to lack of updates. If facing these issues, consider upgrading for better reliability and performance.

Outdated Tech: Damaging Your Business - Staggering Stats
18th October 2023

Outdated Tech: Damaging Your Business - Staggering Stats

31% of orgs use outdated 'legacy systems'—critical yet old tech. Gartner defines them as essential info systems on outdated tech. Beyond visible issues like slow performance & errors, hidden dangers exist, significantly impacting your company.

Membership CRM: Exciting Features To Take You Up a Notch
17th October 2023

Membership CRM: Exciting Features To Take You Up a Notch

Membership CRMs automate tasks, offer member insights, & streamline communication. While off-the-shelf provides basics, customized CRMs boost member experience & efficiency. PSP develops advanced features, adding significant value for diverse teams.

Recession Survival: 7 Tech Strategies for Business Growth
26th September 2023

Recession Survival: 7 Tech Strategies for Business Growth

As UK recession risk rises, businesses face cost-cutting pressures and potential collapse. Falling consumer demand, debt interest, and rising operating costs are key factors in a business's downfall during a financial crisis.

PSP Turns 15! What Happened in 2008?
31st August 2023

PSP Turns 15! What Happened in 2008?

We're celebrating 15 years! We've enjoyed amazing projects and clients. We're also reminiscing about what was happening 15 years ago, from the first Android to politics, sports, and major films.

Online Exam Marking: Maximize Your Efficiency
10th August 2023

Online Exam Marking: Maximize Your Efficiency

Physical paper and spreadsheet-based exam marking create operational hurdles. Efficient exam marking is crucial for organizations to maintain accreditation, support CPD, and provide vital member assessments.

Extracting Critical Data From Your Legacy System
10th August 2023

Extracting Critical Data From Your Legacy System

Extracting data from old business systems is tough. Data can be in outdated formats or hard to locate, complicating migrations to new systems or leveraging historical data.

BizTalk: Everything You Need to Know
3rd August 2023

BizTalk: Everything You Need to Know

Connecting separate IT systems and databases via System Integration lets them share data, offering benefits like eliminating duplicate data entry, automating tasks, and standardizing information across your business.

Departments Don’t Work In Isolation; Why Do Their IT Systems
1st August 2023

Departments Don’t Work In Isolation; Why Do Their IT Systems

Cross-team collaboration offers a shared vision, mutual respect, and efficiency, preventing duplicated work and project disruptions. Your teams might collaborate, but do your IT systems? They should, for the same benefits.

Legacy System: Stick or Twist? Key Considerations
27th July 2023

Legacy System: Stick or Twist? Key Considerations

Legacy tech forms 31% of systems. Cost is the biggest barrier to upgrading, despite drawbacks.

Transform Your Legacy System: Elevate User Experience
26th July 2023

Transform Your Legacy System: Elevate User Experience

Legacy systems make up 31% of an organization's tech, despite their many drawbacks for daily operations.

How To Keep Your Legacy System Running Reliably
10th July 2023

How To Keep Your Legacy System Running Reliably

31% of IT is legacy, with 75% of manufacturers relying on it. Despite warnings, many companies aren't ready for a full modernization or replacement project due to cost or desire, a common challenge we see.

PSP Project Management: Your complete guide.
7th July 2023

PSP Project Management: Your complete guide.

A Project Manager plans and executes projects. We believe a personal approach ensures desired outcomes. Learn how we tailor solutions for your project needs.

The Business Analysts you never knew you needed
7th July 2023

The Business Analysts you never knew you needed

Do you need someone to analyse your business's situation and optimise your business model?

What is a Software Tester and How can they benefit your Business?
7th July 2023

What is a Software Tester and How can they benefit your Business?

Robust software testing is crucial for any application, platform, or solution. Our rigorous testing identifies bugs early, saving your organization time and money.

Here is what you should know about Software Development at PSP in 2023
6th July 2023

Here is what you should know about Software Development at PSP in 2023

You're looking for a software development partner and need a guide on what to consider. PSP is offering insights into what that means in 2023.

Collaboration At Its Best: How We Involve the Client During a Development Project
22nd June 2023

Collaboration At Its Best: How We Involve the Client During a Development Project

Why Custom Software? Businesses seek custom software to solve unique problems. We've helped clients manage complex exam marking (Excel), automate manual product development, and link event websites to CRMs for time savings.

Unleashing Efficiency: Rapid Development of Bespoke CRM
21st June 2023

Unleashing Efficiency: Rapid Development of Bespoke CRM

Biggest CRM misconception: bespoke is costly/slow. Businesses choose off-the-shelf, then spend more time/money customizing it, ending up with a less effective, more expensive solution than a custom build.

Why Is there a Legacy Skills Shortage in 2023?
21st June 2023

Why Is there a Legacy Skills Shortage in 2023?

Despite cloud growth & digital transformation, many sectors (finance, law, education, gov't) still heavily use legacy IT (31% of systems!). This drives high demand for specialized legacy IT skills to support these critical systems.

PSP Staff Enjoy Day At the Races
12th March 2023

PSP Staff Enjoy Day At the Races

PSP treated staff & families to a corporate race day at Market Rasen. They enjoyed a 3-course meal, private suite, open bar, and transport. It's one of many staff events this year, with raffles ensuring everyone gets a chance to attend.

Six Ways You Can Perform a Business Cyber Review
7th March 2023

Six Ways You Can Perform a Business Cyber Review

Performing a business cyber review is an essential process to identify potential cyber risks and vulnerabilities, and to ensure that your business’s systems and data are secure. Here are six ways someone could perform a business cyber review:

Bespoke CRM VS off The Shelf: Which one should I Go For?
7th March 2023

Bespoke CRM VS off The Shelf: Which one should I Go For?

A CRM system centralizes customer data to improve service, sales, and marketing. Businesses can choose off-the-shelf or bespoke solutions tailored to their needs for better customer insights and relationship management.

Pareto vs. PSP: Building Software the Right Way
3rd November 2022

Pareto vs. PSP: Building Software the Right Way

The Pareto Principle (80/20 rule) says 80% of outcomes stem from 20% of causes. In software development, it aids prioritization. But misapplication, like over-focusing on development, neglects other vital stages, resulting in disappointing software.

4 Ways to Keep Your Legacy System Running Smoothly
1st September 2022

4 Ways to Keep Your Legacy System Running Smoothly

Running unsupported legacy systems is a headache. They become unreliable, costly to maintain, and finding developers familiar with outdated code is tough. This impacts directors and staff, causing headaches with outdated technology.

5 Reasons why you should not run your business on Spreadsheets (and how to scrap them for good)
22nd July 2022

5 Reasons why you should not run your business on Spreadsheets (and how to scrap them for good)

Still using spreadsheets? Many businesses face manual updates, errors, and wasted time managing accounting, payroll, and more via countless sheets. Though easy, they hinder automation, cause headaches, and ultimately hold your business back

Member Wise Digital Excellence Report: What`s Holding Back Membership?
29th April 2022

Member Wise Digital Excellence Report: What`s Holding Back Membership?

PSP is a proud MemberWise recognised supplier for two years. Their Digital Excellence 2022 report, from 100+ manager/director insights, examined digital transformation in the membership sector, pinpointing successes and areas for improvement.

Choosing the Right CMS for your Ecommerce Store
21st April 2022

Choosing the Right CMS for your Ecommerce Store

eCommerce is booming! With 95% of 2040 purchases expected online, a robust CMS is crucial. It'll help you meet demand, outrank competitors, and easily manage your store from anywhere in this thriving market.

Want to Maximise your business efficiency
23rd March 2022

Want to Maximise your business efficiency

Is your business held back by unsupported/unagile tech? Tired of "legacy" excuses for no modernization, or worries about new system disruption/ROI? Outdated tech stifles growth, demotivates staff, hinders adaptability, and causes IT overspending.

How eMarking will shape the education sector in 2021
30th December 2021

How eMarking will shape the education sector in 2021

COVID-19 gravely impacted exam distribution and marking, causing stress and delays. UK tiers mean continued education disruption. Microsoft's CEO noted providers saw "2 years of digital transformation in 2 months" during the first lockdown.

Please Sir, I want some more...From my Legacy System
22nd November 2021

Please Sir, I want some more...From my Legacy System

Many companies stick with legacy systems & OS because they seem to work, or upgrades appear too costly. There's often a belief that replacement will be easy later. This common approach can lead to unforeseen issues down the line.

New Video for Outlook CheckIN!
7th October 2021

New Video for Outlook CheckIN!

Outlook CheckIN's new promo video is here! Filmed by Wallbreaker in Lincoln, this 1-min clip shows a remote worker easily "checking-in." It's non-intrusive and benefits both staff and managers. Watch it now!

65,000 Daily Cyberattacks Target SMEs
22nd July 2021

65,000 Daily Cyberattacks Target SMEs

SMEs face 65,000 daily hack attempts, with 4,500 successful breaches. That's 1 in 3 UK small businesses hacked annually, or one every 19 seconds! Hiscox (2018) reported this, and threats rose 20% by 2020, likely due to remote work.

Manual VS Automated Testing
14th July 2021

Manual VS Automated Testing

Manual vs. Automated Testing: What's the difference? Our blog breaks down these two main types of application testing to help you optimize project costs and time by choosing the best method for your needs.

Supply Chain Logistics: An Industry the Pandemic Streamlined
6th July 2021

Supply Chain Logistics: An Industry the Pandemic Streamlined

Supply chains, hesitant before 2020, were forced into digital transformation by COVID-19. This boosted automation and agility. As Mary Long stated, businesses embraced technology to reduce "touches" in their systems and advance during the pandemic.

18th May 2021

Five online marking trends your organisation NEEDS to follow

Driving Member Acquisition through User Journeys
5th May 2021

Driving Member Acquisition through User Journeys

UI is what users see. UX, coined by Don Norman, is the total user experience with a product/service/company. Often confused, understanding UI/UX is key as UI's focus grows to boost customer experience & conversion.

Does your online marking software run customised reports?
14th April 2021

Does your online marking software run customised reports?

Online exam marking streamlines paper distribution and tracking for qualification bodies. Yet, some software has limited functions. Can your on-screen marking tool generate custom reports for analysis quickly?

Your Spreadsheet has errors (almost 90% do)
13th April 2021

Your Spreadsheet has errors (almost 90% do)

Studies show nearly 90% of spreadsheets have errors, mostly human-made and avoidable. Even "thorough" Excel sheets contain significant mistakes, from incorrect data/formulas to opening the wrong file, highlighting the need for better programs.

6 steps to prepare a Legacy Migration
1st April 2021

6 steps to prepare a Legacy Migration

Outdated CRM/ERPs cause data breaches, poor CX, and divided departments. To digitally transform and grow, businesses need to adapt to customer needs, cut costs, and secure data. Here are 4 steps for a seamless migration, helping you avoid old tech.

Using spreadsheets to track papers? The Dangers!
31st March 2021

Using spreadsheets to track papers? The Dangers!

Awarding bodies, it's time to drop spreadsheets for exam tracking! They might seem easy, but they lead to long-term issues: they're manual, insecure, and prone to human error, risking lost papers and candidate data. Upgrade your system now!

Are you worried that your staff are not meeting SLAs?
4th March 2021

Are you worried that your staff are not meeting SLAs?

Worried staff miss SLAs with no tracking? Manual spreadsheets waste time. Outlook Email Tracker, built by CEOs for CEOs, auto-tracks email response times and productivity on a real-time dashboard. Get instant oversight without interrupting workflow.

What would happen if your Business were hacked today?
16th February 2021

What would happen if your Business were hacked today?

Hacked OS, stolen data, lost control – a nightmare, right? Sadly, it's today's top threat. 20 billion data breaches occurred in 2020, yet only 5% of company folders are protected. All organizations must act now.

What is a Legacy system and why should you update it?
11th February 2021

What is a Legacy system and why should you update it?

Legacy tech gets obsolete. Like your computer needing updates for speed and features, organizations must regularly update systems. This ensures smooth operation, security, and compatibility with current tech, avoiding constant replacements.

Your Business running a Legacy? You could be AT RISK
10th February 2021

Your Business running a Legacy? You could be AT RISK

Running your organization on an outdated computer system? You're risking your business daily. Using old computers and legacy software poses major risks.

Skyrocket your business with Data Reports
14th January 2021

Skyrocket your business with Data Reports

A reporting system gives essential business information, improving processes. VISION CRM generates real-time reports on a dashboard with interactive graphs and charts.

Are there danger to replacing your Legacy system?
7th January 2021

Are there danger to replacing your Legacy system?

Are you running a legacy system, using devices from before 2010, or is your CRM slow and inefficient? If any of these apply to your business, it's time for an upgrade.

National Clean Your Desk Day-January 11, 2021
7th January 2021

National Clean Your Desk Day-January 11, 2021

Desk a disaster? Next Monday is National Clean Your Desk Day, perfect for a fresh start! A messy desk invites chaos; a clean one boosts focus and productivity. Even working from home, give your office the spring clean it deserves.

8 Festive Zoom Backgrounds for your Virtual Xmas Party
17th December 2020

8 Festive Zoom Backgrounds for your Virtual Xmas Party

Christmas party season (virtual edition) is here! Zoom's the go-to for celebrations. Deck the halls with festive virtual backgrounds! Need to know how to set one up?

Covid-19: Wake up call for Education Sector to replace Legacy system
17th December 2020

Covid-19: Wake up call for Education Sector to replace Legacy system

The pandemic highlighted Excel's limits in data recording. The education sector learned lessons in secure data, finance, and staff efficiency. Businesses with outdated systems often have manual processes and poor team collaboration.

Remote working: Has your customer service team performed in 2021?
17th December 2020

Remote working: Has your customer service team performed in 2021?

38% of UK workers were remote in June 2020. Despite a dip, remote work will continue into next year due to the tier system and evolving business strategies. 2020 challenged employers and staff new to remote work.

Outdated Technology is Killing your Institute-5 areas to Improve
16th December 2020

Outdated Technology is Killing your Institute-5 areas to Improve

Rapid tech forces educators to adapt. Decision-makers struggle with new vs. old tech choices. Candidates expect modern tools; 91% abandon outdated companies. Institutes must evolve or risk losing students.

Cybersecurity will cost world $1 trillion this year
10th December 2020

Cybersecurity will cost world $1 trillion this year

McAfee reports cybercrime losses & security spending will hit $1 trillion in 2020, a 50% increase since 2018. Regular cyberattacks cause massive global financial damage, covering both direct losses and defence expenditures.

89% of IT bosses keep legacy systems running on `life support`
3rd December 2020

89% of IT bosses keep legacy systems running on `life support`

A 2018 study shows 89% of UK IT leaders keep legacy systems for data access, despite 87% recognizing security risks & 93% noting resource drain hindering digital transformation. These outdated systems pose significant challenges.

First Contact Resolution Rate: Get it Right First Time
18th November 2020

First Contact Resolution Rate: Get it Right First Time

Aim for one email to fix a customer issue. Do you track your customer service responses? First Contact Resolution (FCR) is key: solving queries on first contact. Failing FCR means poor service, costing UK businesses £37 billion annually.

Amazing things you didn't know you could do with MS Teams
18th November 2020

Amazing things you didn't know you could do with MS Teams

15 million daily users now rely on Microsoft Teams, with 1,300+ people connecting every second! Despite its power for remote work and productivity features, many businesses underutilize this corporate chat service.

9 Reasons to Invest in Bespoke Software
5th November 2020

9 Reasons to Invest in Bespoke Software

Bespoke software is custom-built to client specs, fully customizable, and integrates seamlessly for automated operations. Unlike off-the-shelf apps, it's virtually limitless, designed to meet a business's evolving needs.

Stats that prove the power of eLearning
22nd October 2020

Stats that prove the power of eLearning

eLearning's impact is undeniable. 90% of corps now use it (vs. 4% in '95), boosting revenue per employee by 218%. IBM & Shell saved $200M+. It improves productivity, revenue, and engagement, with 900% industry growth since 2000.

Customer Service - What's the right email response time?
21st October 2020

Customer Service - What's the right email response time?

This blog analyses customer service response times: customer expectations vs. actual business speeds. We'll explore how timely replies impact customer experience and identify areas for businesses to optimise performance.

Top 6 Benefits IT has on your students `Experiences
21st October 2020

Top 6 Benefits IT has on your students `Experiences

Student demands are growing. Technology is key for the best student experience, from inquiry to graduation. 2020 saw a huge rise in online learning as awarding bodies embraced tech to maintain high student experience despite challenging circumstances

Various customer communication channels could be costing you
15th October 2020

Various customer communication channels could be costing you

Consumer phone contact is shrinking. By 2021, over a third of interactions will be via email, social, and chat, making omnichannel service vital. Gartner warns more channels increase complexity & cost, averaging $8.01 per live resolution.

10 Killer Ideas for Marketing Your Online Course
14th October 2020

10 Killer Ideas for Marketing Your Online Course

10 Ingenious E-Learning Marketing Strategies The shift to online learning is here. Need to market your e-learning courses effectively? Discover 10 ingenious strategies to attract and enrol more students!

Home Working Here to stay, study suggests
14th October 2020

Home Working Here to stay, study suggests

The Future of Work: Hybrid & Remote Remote work is here to stay! A survey of 1,000 firms shows 74% plan to continue increased home working, with over half reducing office space. 44% of those already cutting workplace use find WFH more effective.

Customer Service Performance Software Attracts Global Interest
14th October 2020

Customer Service Performance Software Attracts Global Interest

PSP-IT's Outlook Email Tracker is gaining global interest from major enterprises. This software monitors customer service email performance, providing insights into response promptness and root causes to boost communication efficiency.

Educators Risk `Harmful Disruption` to Their Organisations
24th September 2020

Educators Risk `Harmful Disruption` to Their Organisations

EdTech Cyber Risk PWC warns: EdTech's tech reluctance causes cyber threats, costs, & downtime. Despite 81% of CEOs foreseeing tech changes, education leaders delay crucial digital updates, accelerating disruption.

Supercharge Your Business With Bolt-Ons!
24th September 2020

Supercharge Your Business With Bolt-Ons!

Software Bolt-Ons Bolt-on modules add supplementary features (CRM, SCM) to core systems. Perfect for those avoiding a full overhaul of outdated legacy software, they provide customization and enhanced functionality.

Education Institutes Reaping Major Rewards
23rd September 2020

Education Institutes Reaping Major Rewards

For over a decade, PSP has provided innovative IT solutions to top UK educators. Our VISION CRM/MIS centralizes data, integrating quality, project, and finance management to boost efficiency and automate processes.

Jazz Up Your Legacy and Sweat Your Assets
9th September 2020

Jazz Up Your Legacy and Sweat Your Assets

Sticking with a legacy system? Don't replace it! An automated central interface can integrate your functions, modernizing your IT, boosting productivity, and letting you sweat your assets without a full overhaul.

Enhancing Chartered Institutes with Business Analysis Support
29th August 2020

Enhancing Chartered Institutes with Business Analysis Support

With 35+ years experience, our business analysts offer specialist IT solutions to education and awarding bodies. We combine strong IT skills and deep sector knowledge for reliable, effective solutions that enhance operations and user experience.

Elevating Education Providers with Agile IT Management
29th August 2020

Elevating Education Providers with Agile IT Management

PSP offers senior IT management support to major UK awarding bodies, blending software expertise with deep education sector knowledge. We partner with professional bodies, integrating our IT management to optimize their IT functions.

Here's How to Improve Sales on Your eCommerce Site!
27th August 2020

Here's How to Improve Sales on Your eCommerce Site!

A successful eCommerce site needs a great user experience, not just looks. Easy navigation and a pleasant feel boost conversions & brand reputation. New customers judge your reliability by site quality; typos or bugs send them to click the X button.

PSP: Proficient, Skilled & Prevalent
26th August 2020

PSP: Proficient, Skilled & Prevalent

From humble beginnings 13 years ago, we've grown into a strong team of IT professionals. Our vast expertise in IT support and development, covering all major frameworks, means clients get one point of contact for all their needs.

UK Companies Outsource IT More Than Anything Else For This Very Reason
14th August 2020

UK Companies Outsource IT More Than Anything Else For This Very Reason

UK businesses heavily outsource IT (34%), a YouGov poll shows. This trend, driven by high in-house tech costs and staffing gaps, makes managed IT services a budget-friendly, high-performance solution for tech needs.

13 Mesmerising Stats Which Prove Why You Need a Mobile-Friendly Website
12th August 2020

13 Mesmerising Stats Which Prove Why You Need a Mobile-Friendly Website

With mobile traffic consistently surpassing desktop, optimising your website for mobile devices is crucial to meet the substantial rise in internet traffic over the last two decades.

A Business With No Disaster Recovery "A Major Risk"
6th August 2020

A Business With No Disaster Recovery "A Major Risk"

Most UK businesses risk financial loss, customer damage, & closure without a disaster recovery plan. A robust strategy is crucial for protection & rapid recovery after any significant incident.

Is it time to update your Legacy system?
30th July 2020

Is it time to update your Legacy system?

COVID-19 underscored digital transformation's urgency. Evaluate your legacy system now: outdated tech risks security issues, incompatibility, and negative perception. Replacing or updating is crucial for your business.

Digital Transformation: Don't get left behind
15th July 2020

Digital Transformation: Don't get left behind

A recent survey indicates that 85% of decision-makers believe they have just two years to integrate digital processes before lagging behind competitors. Consequently, digital transformation is now a top business priority.

E-Marking: Get Top Marks in Efficiency
30th June 2020

E-Marking: Get Top Marks in Efficiency

Need an efficient, cost-effective, automated e-marking process? eMark is a smart online assessment tool that manages exam grading, offering automatic paper distribution, real-time dashboards, and customizable reports.

How our IT keeps us working at full capacity during the pandemic
30th April 2020

How our IT keeps us working at full capacity during the pandemic

Since 2008, PSP's growth has necessitated robust and resilient systems. Recent accelerated expansion and new hires prompted an infrastructure overhaul to support increased capacity, with enhancements specifically designed for business continuity.

Fun Elf Day Helps To Raise Funds For Charity
17th December 2019

Fun Elf Day Helps To Raise Funds For Charity

Beyond profitability, PSP is committed to social responsibility. We proudly support four charities year-round, contributing through both regular donations and active fundraising initiatives.

Why Use PSP?
11th September 2019

Why Use PSP?

PSP, founded in 2008, tackles IT system integration issues. We collaborate closely with clients, offering fixed-price, on-time delivery of tailored, high-quality IT solutions that truly integrate people, systems, and processes.

Vibrant Online Ecommerce Stores With Added Value
21st August 2019

Vibrant Online Ecommerce Stores With Added Value

We deliver complex, successful e-commerce stores. Unlike many, we provide exceptional added value that benefits both our clients and their customers, setting us apart in web design and development.

How to write an SEO friendly blog post…
8th August 2019

How to write an SEO friendly blog post…

Company blogs offer many benefits. This post focuses on crafting SEO-friendly blog posts with the sole aim of enhancing search engine optimization, helping you get found online.

Vision Data Warehouse - Integral QMS With CRM & Other Key Business Systems
10th July 2019

Vision Data Warehouse - Integral QMS With CRM & Other Key Business Systems

PSP-IT's Vision Data Warehouse centralizes everything: CRM, finance, project, task, and HR management, plus QMS. It keeps all info in one place, instantly logging every contact detail.

Vision Data Warehouse - Integral QMS With CRM & Other Key Business Systems
20th June 2019

Vision Data Warehouse - Integral QMS With CRM & Other Key Business Systems

Vision CRM/MIS is a flexible, customizable data warehouse beyond traditional systems. It's a robust platform for project, task, finance management, & QMS. Even our Outlook Email Tracker leverages its power.

Legacy Software Systems Support
25th April 2019

Legacy Software Systems Support

Amid economic uncertainty, many organizations retain legacy software for critical operations, delaying new platforms. Outdated systems, even in finance, remain vital for daily functions like transfers, proving their continued relevance.

Should you worry about the threat of cyber-attack in your organisation?
26th February 2019

Should you worry about the threat of cyber-attack in your organisation?

Cyber-attacks are a top CEO concern (4th most likely), yet most UK businesses aren't prepared. Can your IT infrastructure adequately protect you? Failing to take precautions puts your organisation at significant risk.

The Importance Of Ensuring That Employees Mentally Switch Off
17th December 2018

The Importance Of Ensuring That Employees Mentally Switch Off

Employees are overwhelmed by constant work emails, leading to burnout and health issues. Two-thirds check emails off-hours, unable to disconnect. Do you know if your team is affected?

Wish Us Luck For National Small Business of the Year 2018!
27th November 2018

Wish Us Luck For National Small Business of the Year 2018!

British Chamber of Commerce Awards Finalist Time flies! After winning Regional Small Business of the Year for the second time in 2018, we're excited and preparing for the national final this Thursday evening at Tobacco Dock, London. Wish us luck!

The Shocking Statistics of Staff Email Overload
19th November 2018

The Shocking Statistics of Staff Email Overload

Your employees spend a shocking amount of time on email! On average, each employee spends 4.1 hours daily, 20.5 hours weekly, and 1,000 hours annually just checking work emails. Are you aware of the true cost this has on your business?

Today Is The Day Of The South Holland Business Awards!
15th November 2018

Today Is The Day Of The South Holland Business Awards!

South Holland Business Awards-Today is the Day!

Macmillan Worlds Biggest Coffee Morning at PSP-IT raises £161.60 !
3rd October 2018

Macmillan Worlds Biggest Coffee Morning at PSP-IT raises £161.60 !

The Macmillan Coffee Morning is an annual fundraising event for Macmillan Cancer Support, where people across the UK host gatherings over coffee and cake to raise money for individuals living with cancer.Macmillan Coffee Morning.

Using Outlook Email Tracker to manage SLA's
17th September 2018

Using Outlook Email Tracker to manage SLA's

Cut Email Time, Boost Productivity Workers spend a third of their day on email, confirmed by Carleton University (2017). Our Outlook Email Tracker dramatically cuts that figure, boosting your team's productivity.

Developing a Website using Umbraco CMS
11th September 2018

Developing a Website using Umbraco CMS

Umbraco is a free and open-source Content Management System (CMS) built on Microsoft's .NET framework. Known as "The Friendly CMS," it's highly flexible, scalable, and customizable

How to make your worklife 'Appier
25th July 2018

How to make your worklife 'Appier

The #GoDigital Conference 2018 in Lincoln featured a fascinating session on how local Lincolnshire businesses use apps in their daily work. We'll be highlighting some key examples.

#GoDigital Conference 2018
23rd July 2018

#GoDigital Conference 2018

PSP-IT recently participated in #GoDigital conference hosted by Business Lincolnshire at the University of Lincoln.

Gizza Job!
2nd July 2018

Gizza Job!

A Holbeach Academy student completed a week's work experience, observing company operations, communication, and project development. At week's end, he shared his learnings.

To Test or Not to Test
20th June 2018

To Test or Not to Test

Bespoke software snags cost time, productivity, and customers. Avoid this by planning software testing before Go Live. At PSP-IT, our dedicated customer service team, separate from development, handles all project testing and management.

Do People See the Best of You?
2nd July 2017

Do People See the Best of You?

How do you value your brand and website? Is your site a true "shopfront" reflecting your quality, or just an online presence? Ensure it showcases the excellence of your work, service, or product to prospective clients.

Are you Focused?
13th April 2017

Are you Focused?

Targeted marketing, when supported by meticulously prepared company data, enables precise message delivery to specific markets, maximizing value.

Creating Charts with Microsoft Excel
3rd April 2017

Creating Charts with Microsoft Excel

Excel 2013 Chart Mastery Excel 2013 makes creating compelling charts intuitive. This guide offers a concise overview of using the Chart Wizard for effective data visualization.

Managing your Brand
21st March 2017

Managing your Brand

Effectively managing your brand involves selecting marketing vehicles that align with your brand's value and ensure consistent message delivery, boosting awareness.

Customer Satisfaction
13th March 2017

Customer Satisfaction

Excellent customer service, especially active listening, builds trust. Understanding client needs, rather than assuming, ensures you offer the best solutions, not just what you want to sell. This approach benefits everyone involved.

Have you planned a Spring Clean?
6th March 2017

Have you planned a Spring Clean?

How often do you refresh your website copy? It's not a one-time thing! For top SEO and engagement, regular updates are key. This could mean minor weekly tweaks, quarterly re-writes, or annual overhauls, depending on your business goals.

TSQL-ISNULL or COALESCE
20th June 2016

TSQL-ISNULL or COALESCE

ISNULL: Fills blanks with ONE backup. COALESCE: Fills blanks, trying a list of backups until it finds one. COALESCE is more flexible and works everywhere.

Google Search Console – Episode 1
12th June 2016

Google Search Console – Episode 1

Google Search Console is a free tool for website owners to monitor their site's performance in Google Search. It helps track visibility, fix errors, submit sitemaps, and understand how users find your content. It's vital for SEO.

DevExpress XtraScheduler – Show Full Date On Calendar Views
9th June 2016

DevExpress XtraScheduler – Show Full Date On Calendar Views

DevExpress is a company that provides a comprehensive suite of software development tools and components for .NET and Visual Studio developers.

jQuery Form Validator
7th June 2016

jQuery Form Validator

jQuery Form Validator simplifies client-side form validation. It provides many built-in rules (like email, required), is easy to customize, and helps display error messages to users, making forms more user-friendly.

Go the extra mile…
1st June 2016

Go the extra mile…

PSP's customer service stands out! Our team prides itself on delivering exceptional support to all clients, new and existing, handling every interaction with a helpful attitude and a smile.

DevExpress XAF – Change Continue/Cancel Action Size On Popup Window
23rd May 2016

DevExpress XAF – Change Continue/Cancel Action Size On Popup Window

DevExpress XAF is a .NET framework for rapidly building cross-platform (Windows, Web, Blazor) business apps. It uses a model-driven approach to generate UI, with built-in modules for security and reporting, speeding up development.

Why we use Jing…
3rd May 2016

Why we use Jing…

Jing (now TechSmith Capture) was a free, lightweight screen capture tool. It let users quickly take screenshots or 5-min videos, add annotations, and share online. Ideal for quick visual communication.

DevExpress Dashboards
29th April 2016

DevExpress Dashboards

DevExpress Dashboards let you create interactive, data-rich dashboards for desktop, web, and mobile. They offer diverse widgets (charts, grids), self-service design, and analysis features for powerful business intelligence.

Proof Reading: Chore or necessity?
18th April 2016

Proof Reading: Chore or necessity?

In today's fast-paced digital world, proofreading is often skipped, leading to errors. A typo on your website is just as unprofessional as one on a shop sign – it impacts your image!

DevExpress XtraReports - Add Clear Action To Dynamic Look Up List Parameters
29th March 2016

DevExpress XtraReports - Add Clear Action To Dynamic Look Up List Parameters

DevExpress XtraReports is a .NET library for pixel-perfect, data-aware reports across WinForms, ASP.NET, & WPF. It features an intuitive designer, rich data shaping (grouping, sorting), and export options, simplifying complex report generation.

Love and Technology
12th February 2016

Love and Technology

Technology now deeply intertwines with love. Dating apps spark connections, video calls bridge distances, and social media shares affection. It reshapes how we meet, connect, and express bonds, offering new ways to nurture relationships.

Protecting a Word Document
31st December 2015

Protecting a Word Document

Protecting Word docs involves controlling access/edits. Methods include password encryption (for opening), restricting editing (e.g., comments only), or making it read-only. Digital signatures add authenticity.

Speed up document formatting!
10th December 2015

Speed up document formatting!

Word's quirks make editing a chore. Its Styles feature can help you create professional, "good looking" documents, streamlining your day-to-day.

Want to Modify a Pre-Set Style?
29th October 2015

Want to Modify a Pre-Set Style?

Do you have an important document that needs a tweak to the pre-set/used style and want to achieve this without having to go through the entire document and update it manually?

Creating your Own Document Styles
2nd October 2015

Creating your Own Document Styles

Are you bored of Standard Styles? Could you use some simple formatting tips to improve your documents?

Less & Sass
4th September 2015

Less & Sass

Less & Sass are CSS pre-processors, what that means is that they add features to CSS such as the ability to add variables and functions, among other handy features.

HTML5 Structural Elements
29th June 2015

HTML5 Structural Elements

HTML5 adds semantic tags like <header>, <nav>, <main>, <article>, <section>, <aside>, <footer>. These structure content logically, improving accessibility and SEO by defining page areas.

Gaming - Old Memories Revived with LoG
29th June 2015

Gaming - Old Memories Revived with LoG

Legend of Grimrock (LoG) revives classic dungeon crawler memories (Dungeon Master-style). It brings back grid movement, real-time combat, puzzles, and exploration, offering veteran gamers a nostalgic, fresh challenge.

Can you Learn to be a Project Manager?
17th June 2015

Can you Learn to be a Project Manager?

Are there just some people out there that are born to manage projects, or can we learn the tricks of the trade? Come on, we can all learn something if we want to, right?

SQL Server - Linked Server Between SQL Server 2012 and SQL Server 2000
2nd June 2015

SQL Server - Linked Server Between SQL Server 2012 and SQL Server 2000

Microsoft SQL Server is an RDBMS for storing/retrieving data. It powers transaction processing, BI, and analytics apps in corporate IT. It uses T-SQL, an SQL extension.

Tip: Windows Shortcut Keys – Part 3
1st June 2015

Tip: Windows Shortcut Keys – Part 3

So, if you read the previous post in this series, by now you should be whizzing around Windows 10 like a cat chasing a laser pen.

Two Useful php Functions
29th May 2015

Two Useful php Functions

PHP functions are reusable blocks of code that perform specific tasks. They are fundamental for writing clean, efficient, and modular applications.

Expression Engine Update Function
29th May 2015

Expression Engine Update Function

ExpressionEngine updates involve a multi-step process, crucial for security and new features. This typically includes backing up files and the database, replacing core EE files, copying over config and add-on files

Expression Engine Update Function
29th May 2015

Expression Engine Update Function

ExpressionEngine updates are multi-step: backup files & DB, replace core files, copy config/add-ons, then run the wizard (CP/CLI). Vital for security/features. Test locally first.

HTML5 New Input Types
29th May 2015

HTML5 New Input Types

HTML5 brought new <input> types: email, url, tel, number, range, date, time, color, month, week, search. They enhance forms with native UI, built-in validation, and improve UX, reducing JavaScript needs.

Backup Microsoft SQL Server 2014 Express Databases Automatically
11th May 2015

Backup Microsoft SQL Server 2014 Express Databases Automatically

SQL Server 2014 backups are vital for recovery. Use SSMS/T-SQL for Full, Differential, or Transaction Log backups. Schedule regularly, store off-site, and test restores. Recovery models dictate options for data safety.

DevExpress XtraReports – Filtering Report Via Script
8th May 2015

DevExpress XtraReports – Filtering Report Via Script

DevExpress XtraReports can be filtered via script. Set the FilterString property in DataSourceDemanded or BeforePrint events. This enables dynamic data selection using parameters or custom logic, often optimising data retrieval at the sourc.

Responsive Websites – Is it that Important?
5th May 2015

Responsive Websites – Is it that Important?

"Responsive websites are crucial: they adapt layouts to various screen sizes (desktop, tablet, mobile), ensuring optimal user experience & accessibility.

Life Online!
4th May 2015

Life Online!

Life online: an evolving digital realm. From early chats to today's vast platforms, it constantly reshapes how we connect, learn, work, and express, blurring the lines between our real and virtual selves.

Powershell - Copy Files and Folders and Delete Files Older Than X Days
1st May 2015

Powershell - Copy Files and Folders and Delete Files Older Than X Days

PowerShell excels at file management. You can copy files and delete files.

Tip: Windows Shortcut Keys – Part 1
1st May 2015

Tip: Windows Shortcut Keys – Part 1

Ah, the pre-mouse era! I recall when computers were rare, alien typewriters. Mice were for tech enthusiasts or ignored, perhaps paperweights in drafty, non-AC offices. What a shift it's been!

Tip: Windows Shortcut Keys – Part 2
1st May 2015

Tip: Windows Shortcut Keys – Part 2

Following on from the first post in this series, we shall look at, in my opinion, the nicest of all shortcut keys - Windows 8 shortcut key.

DevExpress XAF – Default Administration Items on Object Creation
30th April 2015

DevExpress XAF – Default Administration Items on Object Creation

DevExpress XAF lets you set default values and initialization logic for new objects. Use IXafEntityObject.OnCreated() or PersistentBase.AfterConstruction() to auto-populate properties, even linking to existing objects, streamlining admin tasks.

What is MVC?
22nd April 2015

What is MVC?

MVC separates app logic into three parts: Model (data/rules), View (UI), and Controller (input/orchestration). This makes applications modular, maintainable, and scalable by clearly separating concerns.

Look After Your Customer
31st March 2015

Look After Your Customer

If you don’t look after your customers, someone else will! Customer Care never ends, it is paramount to give outstanding service to your customers. 

Customer Services the 4 P's
23rd March 2015

Customer Services the 4 P's

The 4 P`s of Customer Service are Promptness, Politeness, Professionalism and Personalisation

SQL Server Tips: SQL CRUD
11th March 2015

SQL Server Tips: SQL CRUD

SQL Server CRUD tips focus on optimizing INSERT, SELECT, UPDATE, DELETE operations. Ensure efficient queries, proper indexing, data integrity, and secure practices for robust database management.

Understanding Expectations is Crucial for Customer Service
9th March 2015

Understanding Expectations is Crucial for Customer Service

Expectations are shaped by previous experiences which may have been good or bad and it is these past experiences that form the basis of the perception of Customer Service an individual has. 

Never Make the Same Mistake Twice!
3rd March 2015

Never Make the Same Mistake Twice!

The saying "Never make the same mistake twice" is a common piece of advice that emphasises the importance of learning from your errors.

SQL Server Tips: Primary Keys, Foreign Keys and Indexes
26th February 2015

SQL Server Tips: Primary Keys, Foreign Keys and Indexes

Indexes are crucial for fast data retrieval from tables. Nearly every table utilizes an index—be it a regular index, primary key, or foreign key—to quickly locate the data you need.

Customer Experience vs. Customer Service
23rd February 2015

Customer Experience vs. Customer Service

As a Customer Service manager I pride myself on ensuring that the experience of dealing with our company for our customers is professional, enjoyable and above all efficient.

5 Ways VISION CRM Can Save you Money!
21st January 2015

5 Ways VISION CRM Can Save you Money!

VISION is PSP’s very own off-the-shelf Customer Relationship Management System (CRM), designed and built to enable businesses to display, process, manipulate, and control all of your business information in one place.  

SQL Server: Databases
16th January 2015

SQL Server: Databases

SQL databases store structured data in tables (rows/columns). They use SQL for efficient management and querying, ensuring data integrity (ACID). Widely used for apps needing reliable, consistent data.

SQL Server Tips: Tables and Columns
16th January 2015

SQL Server Tips: Tables and Columns

SQL Server table and column tips focus on efficient design: choose correct data types, use indexes wisely for performance, enforce data integrity with constraints (PK, FK, CHECK), and follow consistent naming for clarity.

SQL Server: Security
16th January 2015

SQL Server: Security

SQL Server manages security via a structured hierarchy, configurable at both server and database levels.

Managing an Online Helpdesk and the Importance of Meeting SLA
16th January 2015

Managing an Online Helpdesk and the Importance of Meeting SLA

Efficient online helpdesk management is crucial. Meeting Service Level Agreements (SLAs) is paramount for customer satisfaction, demonstrating timely, effective support, and ensuring operational excellence.

Open XML Usage - Part Four
15th January 2015

Open XML Usage - Part Four

XML (eXtensible Markup Language) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable & machine-readable. Part Four

SQL Server: Databases via a Service
13th January 2015

SQL Server: Databases via a Service

SQL Server as a managed service (e.g., Azure SQL DB) offloads infrastructure, patching, and backups. Focus on data/apps, gaining scalability and high availability.

ISO9001:2008 a Case Study Reference Annual Compliance Audit
15th December 2014

ISO9001:2008 a Case Study Reference Annual Compliance Audit

An External Quality Audit is how your Quality Awarding Body examines the quality management system that has been put in place within your company, and is a key element to the ISO standard.

IT and Web Project Implementation: Specification, Development, Testing, Quality and Expectations
24th November 2014

IT and Web Project Implementation: Specification, Development, Testing, Quality and Expectations

IT/Web project success relies on a structured flow: Specification (what to build), Development (building it), Testing (verifying it), continuous Quality, and managing Expectations for smooth delivery.

Data Warehousing – The SME Legacy
13th November 2014

Data Warehousing – The SME Legacy

"Data Warehousing – The SME Legacy" refers to how Small and Medium-sized Enterprises (SMEs) often face unique challenges in data warehousing

How Do You Write a Good Case Study?
7th November 2014

How Do You Write a Good Case Study?

A good case study tells a compelling story of a problem, a solution, and the positive results achieved.

Open XML Usage - Part Three
3rd November 2014

Open XML Usage - Part Three

XML (eXtensible Markup Language) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable & machine-readable Part Three

Open XML Usage – Part Two
13th October 2014

Open XML Usage – Part Two

XML (eXtensible Markup Language) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable & machine-readable.Part two.

Tip: Retrieving SQL Commands from SQL Profiler
13th October 2014

Tip: Retrieving SQL Commands from SQL Profiler

SQL Profiler captures and displays database events, including executed SQL commands. To retrieve them:

openxml-large.png
9th October 2014

openxml-large.png

XML (eXtensible Markup Language) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable & machine-readable. Part One

Optimising Images for your Website
18th September 2014

Optimising Images for your Website

Optimizing website images involves reducing file sizes for faster loading without sacrificing quality.

DevExpress - View Detail View Straight From Navigation
15th September 2014

DevExpress - View Detail View Straight From Navigation

There's only one master settings record for an app. Users can find and change it instantly without searching.

Creating Customised Views Programmatically in SharePoint
8th September 2014

Creating Customised Views Programmatically in SharePoint

In Sharepoint, I had trouble creating views as they can be created in different ways. Here are some generic examples which I arrived at through trial and error. Note that the field internal name and field title name are used to set up these views.

IIS: Retrieve Application Pool Identity Credentials
1st September 2014

IIS: Retrieve Application Pool Identity Credentials

Imagine a secret box (your app pool). This trick lets you peek inside that box and see the username and password it uses, sometimes even in plain sight! You use a special command (appcmd) to do it.