PSP-IT Customer Services Testing
A great software tester has passion for the product they are testing, the right attitude, excellent analytical and technical skills and with the exceptional ability to communicate with the customer in both verbal and written communications.
At PSP-IT, as we develop your software, test plans are simultaneously created from the initial specification in readiness for the development being completed.
Once completed, the development is then passed it to our in house testing team where they thoroughly test the finished product on a test site environment before we pass the project over to you for review.
Once our customer services team have passed the development, each client is invited to our specially designed IT training room where you will have the opportunity to run User Acceptance Testing (UAT) alongside your designated customer service representative.
Our team are happy to train end users of the development project using step by step test plans which will have been created specifically for you.
You will then be asked to sign off the project with the peace of mind that thorough testing has taken place in a controlled and documented environment.
Those manpower hours have not been lost and your project is delivered on schedule with the minimum of fuss.