Last updated: 16 July 2025 

1. Introduction

Welcome to www.psp-it.com (the "Website"), operated by People, Systems and Process (PSP) LTD ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our Website and the services provided through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website. 

2. Use of the Website 

2.1. Eligibility: You must be at least 18 years old to use this Website. By using the Website, you confirm that you meet this requirement. 

2.2. Permitted Use: The Website is intended for informational purposes and to facilitate access to our IT services. You may use the Website to view content, contact us, or engage with our services as described. You agree not to use the Website for any unlawful or prohibited purpose. 

2.3. Prohibited Activities: You must not:  Attempt to gain unauthorised access to any part of the Website or its related systems.  Use the Website to transmit or distribute viruses, malware, or any harmful code.  Reproduce, duplicate, copy, or resell any part of the Website without our express written permission.  Use the Website in a way that could damage, disable, or impair our services or reputation. 

2.4. No User Accounts or Uploads: The Website does not provide user accounts, logins, or upload capabilities for clients. All interactions with our services are managed directly through our support team or designated communication channels. 

3. Services 

3.1. Description: PSP provides IT-related services, including but not limited to IT support, digital transformation consultancy and bespoke software development, as described on the Website. Specific terms for services will be provided in separate agreements or contracts. 

3.2. Availability: We strive to ensure the Website and our services are always available but do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, updates, or other reasons without prior notice. 

4. Intellectual Property 

4.1. Ownership: All content on the Website, including text, graphics, logos and software, is the property of PSP IT or its licensors and is protected by copyright, trademark, and other intellectual property laws. 

4.2. Limited Licence: You are granted a non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works from any content without our prior written consent. 

5. Liability 

5.1. Disclaimer: The Website and its content are provided on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of the content for any purpose. 

5.2. Limitation of Liability: To the fullest extent permitted by law, PSP shall not be liable for any direct, indirect, incidental, or consequential losses or damages arising from your use of the Website or reliance on its content. This includes, but is not limited to, loss of data, profits, or business opportunities. 

5.3. Third-Party Links: The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites. Accessing third-party links is at your own risk. 

6. Privacy 

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use and protect your personal information. By using the Website, you consent to our data practices as outlined in the Privacy Policy. 

7. Cookie Policy

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. Click here to view our Cookie Policy. 

8. Termination 

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if we believe you have breached these Terms or for any other reason. 

9. Changes to These Terms 

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

11. Contact Us 

If you have any questions or concerns about these Terms, please get in touch with us at: 
Email: letstalk@psp-it.com
Telephone: 01775 722 377
Address: PSP, Carver House, Apex Court, Elsoms Way, Spalding, PE11 3UL, United Kingdom