Furncare Legacy System Support and Modernisation

Furncare is a UK-based company specialising in the design, manufacture, and installation of furniture and interiors specifically for care environments. They are a leading provider in this sector, focusing on the unique needs of residential care homes, dementia care facilities, nursing homes, mental health services, and supported living environments.

Their core offering revolves around providing high-quality, ergonomically designed, and contract-standard furniture that prioritises comfort, functionality, safety, and compliance, while also maintaining aesthetic appeal.

The client approached PSP when their custom-made ERP system was left unsupported. They needed to hire a developer with knowledge of both new and old code to keep their legacy system performing reliably and update it in line with modern technology.

Furncare outsourced an agile developer who worked with the client for two days per week, maintaining and supporting their existing legacy system while assisting in the development of a new system. We enhanced the legacy system by improving its performance, user interface, and security, integrating it with third-party systems, and resolving bugs and issues to ensure its reliability. To facilitate knowledge transfer, we documented comprehensive details about the system in our Online Academy, enabling colleagues and the client to access this information.

PSP modernised the system’s existing code so the system could perform faster and integrate with newer technologies. Once the updates were complete, we continued supporting the client through a managed support service, which ran alongside a web development project where one of our developers completed the development of their new e-commerce store.