Boardroom Refurbishment

1 Feb

After expanding our director-level IT support services, we upgraded our executive suite to include a senior management, equipped with new desks, chairs and 55-inch monitors.

Senso Partnership

24 Jan

Thanks to our education experience, we partnered with Senso.cloud to provide their web-based filtering and monitoring tools across schools and academies.

New Children's Home

29 Dec

Another year of funding activities, days out, Christmas and birthday presents for Lincolnshire children's homes. We were delighted to begin supporting a new home that opened this year.

New CSWDC SharePoint

30 Nov

Upgraded Coventry & Solihull Waste Disposal Company's 2013 Sharepoint to SharePoint Online in Microsoft 365 with more modern features. As part of the project, we migrated data from their old system to the new one.

WINNERS! SHBA23

9 Nov

We were delighted to win Excellence in Customer Care and receive a 'Highly Commended' in the Supporting the Community Award at the South Holland Business Awards 2023.

New Client: Centek Group

1 Nov

Started providing legacy system support for engineering company. Centek group, for their .Net 4 system.

Celebrating 15 Years!

7 Sep

We celebrated our 15th birthday with a sun-soaked BBQ and a staff raffle where prizes ranged from £120 - £500 in Amazon vouchers.

New Client: Richard Austin

5 Sep

We developed a soil analysis application for Boston-based agricultural business, Richard Austin. The Windows-based application was built through our VISION platform.

Highest Ever Staff Count!

3 Jul

Recruitment drive to match growth in business raises PSP staff numbers to 31.

Huge Project Underway

2 May

We kickstarted a major digital transformation project implementing Dynamics cloud finance system and started to work to replace Dynamics on-prem CRM with Dynamics cloud for our major client.

New Client: King Edward VI

6 Apr

We will provide the Louth grammar school with our outsourced IT Director role, supporting them with strategic planning, team management, cloud adoption and guidance on procurement.

CIPS: New Contract

9 Feb

Won a major contract to support CIPS with Node.js and React developers, manual and automated testing, as well as introducing automated system monitoring.

Supported Children's Homes

30 Dec

Our first full year supporting local children's homes! We bought every child birthday and Christmas presents, summer events and easter eggs. We look forward to doing even more next year.

3rd-Party Testing Contract

1 Dec

We were excited to sign a 3rd-party testing contract with a local awarding body for automated and manual testing.

Launch of PSP Agile

1 Oct

Formerly PSP Business Services, our Agile CTO services are built for businesses that want to bring in director-level IT resources without paying for the full-time overhead.

New Client - Pilgrims

1 Sep

We will develop a bespoke web-based application using our VISION application for their food website and service.

Horticulture Software

31 Aug

We developed a web-based NPD software for horticulture businesses, which was drawn on several years of experience working with nurseries and plant businesses.

Celebrated 14th Year

10 Aug

We brought the whole team together for a company update, barbecue and a raffle with prizes for everyone.

Completed Furncare Website

20 Jul

We took over the development of their e-commerce website from another developer. The new website features many e-commerce functionalities, with a modern look and feel.

Fourth Graduate Developer

1 Apr

They will form an important part of our web development team.

Cyber Essentials Certified

30 Mar

Accreditation of our cyber practices, policies and services to our clients.

Microsoft Gold Accreditation

1 Mar

We received the required credentials to become a Microsoft Gold Partner in Application Development and Application Integration.

Order From CCRC

27 Feb

Full assessment of their IT infrastructure, people and services. Our Agile IT outsourcing function means companies can outsource on a flexible basis.

Supporting Net Zero

1 Feb

We changed 70% of our company cars to fully electric.

Double Microsoft SIlver

1 Dec

A great achievement and deserved status for our diverse development team.

New Clients

21 Sep

We were delighted to sign Coloplast (Web development) and Furncare (legacy system support and web development) as new clients to PSP.

Our First Corporate Video!

1 Sep

We opened our doors to a full production crew and some of our people spoke highly about PSP. Copy and paste this link to see the video! https://youtu.be/CqQUyL-wgfw

Opened Testing Centre

22 Jul

We refurbished the ground floor office in Unit 2, which occupies a team of four testers and two BAs. The office includes two curved screens per desk and a large-screen TV.

Permanent Blended Working

16 Jun

After Covid restrictions lifted, it was clear many wanted hybrid working. We set up 12 hot desks with curved screens so staff can work more effectively when in the office.

Hired Two Customer Services and Development Trainees

1 May

Our customer service team is crucial for delivering the exceptional and professional service we always aim for.

Three New Clients

2 Apr

2021 was a great year for Outlook Tracker with many companies tightening their hybrid workplaces. New clients included Bluesky Solutions, Blythin & Brown and Safpro.

Outlook Tracker goes Global!

1 Apr

Australian company Bylaser purchased Outlook Tracker. We also sold the MS plugin to Pomerantz in New Jersey, USA. We estimated that Outlook Tracker measures 4 million emails per year.

Five Year AAT Contract

1 Mar

The contract includes: Legacy System Support, Bespoke Application Development, Business Analysis Support, Strategic IT Management, Software Testing, Web Development, System Integration and more.

Fourth Apprentice Developer

3 Feb

Further strengthening the development team!

First Dynamics Developer

1 Sep

Adding a Dynamics Administrator strengthened our ability to provide services across all the major frameworks.

Venue Bookings Trebled

1 Aug

Boost of bookings from Fresh Link and Manor Fresh, who are now our biggest customer of conference executive room hire. Unfortunately, the Covid pandemic paused our venue hire for several months.

Became Debt-Free Company

1 Jul

After eight years of being in our current offices in Pinchbeck, Spalding, we paid off the mortgages on both offices. This left the company in zero debt and strengthened our resolve during the coronavirus pandemic.

Office Redecoration

1 May

When our staff started working remotely, we took the opportunity to redecorate our offices. We installed large screens across the offices and gave the entire building new paint and carpets.

New Team Members to Support the AAT Account

1 Mar

New members of the team include Business Analysts, Developers, Project Managers, Testers and Customer Support Teams,

Recruitment Drive

6 Feb

We began a recruitment drive in December 2019 to increase our staff by six in the new year. Our new positions included Deputy CTO, Systems Tester, Business Analyst and Angular Software Engineer.

New Client - AAT

1 Jan

We were delighted to sign a two-year contract to supply IT Development and Management services to the Association of Accounting Technicians. AAT is the world’s leading professional body with 100000+ members globally.

Refurbishment!

20 Dec

We decided to completely refurbish our Development Department, giving our guys brand new gaming chairs, desks and monitors. Our Dev Team are loving their new environment.

E-Mark - New Website Launch

23 Nov

PSP launched a brand-new E-Mark website: Our new product E-Mark, exam marking software, is the first in a series of easy-to-use, fully customisable products.

E-Mark URL

1 Oct

PSP purchased ‘emarking.com’. E-mark is seen as a strategic move by the company, therefore we felt it was necessary to have the best URL to drive traffic to our website.

Awards Software

10 Aug

Following the work carried out on the FPC Awards website, we began offering separate websites specifically for awards events.

FPC Fresh Awards Website

3 Aug

This website decreased the workload in the run-up to the event by automating many of the administrative tasks whilst giving FPC a vibrant, full-functional site with a great user experience.

Award for PSP Website

2 Jul

Our customer, the Chartered Institute of Procurement and Supply CIPS were delighted when their website, designed and built by PSP-IT, won Highly Commended in the Best Website category at Memcom 2019.

Umbraco Certified

21 Jun

This most recent Umbraco training covered integrating third-party applications, extending the back office function and improving user experience and security.

New Outlook Tracker Website

23 Apr

Following the overwhelming success of Outlook Email Tracker, software that monitors employee email, the new Outlook Tracker website goes live!

Outlook Tracker Goes Global!

27 Feb

Companies are now using Outlook Tracker to successfully monitor email performance in the UK, North America, Canada and Romania. The software enables businesses to track and analyse email volume.

Upgrade To The Executive Suite of Meeting Rooms

23 Nov

Our boardroom had a makeover! It now has state-of-the-art technology, 65" plasma TV, teleconferencing and a cafe area with a drinks fridge.

Celebrated 10th Anniversary

28 Sep

We hosted a range of celebrations throughout the year including an evening at "the dogs" and a celebratory Christmas party.

Another Award!

3 Sep

We were awarded the Regional Small Business of The Year 2018 for the East Midlands by the British Chamber of Commerce for the 2nd time in 3 years.

CIPS - Tax Rules

1 Aug

Another successful project from our long-standing partnership with the chartered institute.

New Clients

23 Jul

We were pleased to develop new websites for County Interiors and Lansen Nursery! Both incorporated a Umbraco CMS that allows them to easily update website content.

Headline Sponsors

20 Jul

The awards ceremony that took place on 15th November, celebrated the best of local businesses in the South Holland region.

Website with EPiServer CMS

20 Jul

The new CIPS site has a password-protected networking and membership area, membership joining and renewal capabilities, and an events database with facilities to purchase event tickets, and many other features.

New E-Commerce Website

11 Jul

Gear4 are specialists in all forms of two wheels including Motocross, Enduro and Street. They have a well stocked retail store and Mail Order business but wanted to expand the retail business across the UK with an E- Commerce facility on their busy website. Automating retail functionality means a better ROI.

Appointed New Customer Service Team Member

2 Jul

Due to the growing volume of client projects we appointed a new customer services team member to deal with the increased workload and provide support to the User Acceptance Testing function.

New Marketing Manager

18 Apr

In April we appointed our first in-house Marketing Manager to support growth targets.

Sold 2nd NPD Application

10 Dec

Sold a second New Product Development Application using our CRM VISION software to Jo Sims in Spalding

Total headcount Reaches 15

10 Nov

Total headcount at PSP-IT is now 15 with the additional of new developers and a new hire to the customer services team.

Grew sales by over 23%

10 Oct

Grew sales by over 23% 2016-2017 - our best ever sales value year since the company was created.

Microsoft Silver Reaccredited

10 Sep

Successfully reaccredited to Microsoft Silver Application Development status for fifth year running showing our commitment to training and accreditation.

First Overseas Sale

9 Jul

Sold Outlook Tracker to two European countries beginning our first direct sales overseas, one of which is a subsidiary of American Express.

UK Industry Produce Fair

9 Jun

Exhibited at the UK Industry Produce Fair Peterborough - our first trade exhibition in the UK.

Headline Sponsors

9 May

For the 3rd consecutive year PSP-IT was invited to be the Headline Sponsor at the South Holland Business Awards.

Pinchbeck Football Club

9 Apr

Sponsored the away football kit for Pinchbeck Football Club - a local amateur football club.

Signed 8 new clients to PSP-IT

9 Mar

Signed 8 new clients to PSP IT Design and Development continuing growth strategy.

New clients

9 Feb

Signed 5 new clients to PSP Business Services - newly launched meeting rooms and serviced offices wing of PSP-IT.

Achieved £1m in 12 months

9 Jan

Achieved our first ever £1 million turnover in a 12 month period, a true mile stone given the age of the company.

New Apprentice Developer

9 Jan

Employed a new Apprentice Developer as part of our strategy to grow our skills base from within through training and mentorship.

Purchased Second Office!

6 Jun

Purchased adjoining building, Number 2 Apex Court, to allow for expansion, total investment in building and kitting out circa £250k, doubling our footprint to 4000 sq. feet.

Created PSP Business Services

6 May

Created a new business stream for Unit 2, PSP Business Services, this part of the business will focus on training, meeting and conference room hire.

First In-House Designer

6 Apr

Appointed first full-time designer. All systems and website projects are now designed in-house without needing extra resource.

Microsoft Silver Reaccredited

6 Apr

Successfully accredited and awarded Microsoft Silver Application Development Competency Partner status for the 5th consecutive year

Signed 8 New clients

6 Mar

The new clients included CICM, Anglia Partitions Limited, Lincolnshire Pet Crematorium, Hawkins, Gear 4 Motorcycles, BACA Workwear and Safety, Sunflower Lodge Childcare, J.O. Sims

Winners!

6 Feb

Won The British Chamber of Commerce Regional Small Business of the Year award for whole of the East Midlands

Investors in People

6 Jan

Successfully passed reaccreditation for Investors in People Bronze due in part to recognition of standard in Quality documentation (developed in our own Microsoft SharePoint application).

Signed 5 New Clients

6 Nov

Signed a number of new clients; Trinity Event Solutions; DSM; Premier Block Management; West Lindsey District Council; Butters group.

Microsoft Silver Reaccredited

6 Oct

Gained Microsoft Silver Application Development Competency Partner status for the 4th year running

New VISION CRM Module

6 Sep

Developed a telemarketing module as part of our VISION CRM & MIS solution.

New functionality on EX-AM

6 Aug

New Online Mark Entry functionality to the EX-AM Portal platform and Question Paper Production Module for The Chartered Institute of Procurement & Supply (CIPS).

Recruitment Drive

6 Jul

Employed our first dedicated Sales and Marketing Manger and Apprentice Designer

New functionality on Outlook Tracker application

6 Jun

Upgraded reporting functionality on our Outlook Tracker application to VISION CRM data analytics.

Shortlisted for Award

6 May

Shortlisted for Lincolnshire Media business awards, for Training Excellence

Lincs Chamber Awards

6 Apr

Lead Sponsor of Lincolnshire Chamber of Commerce business awards 2015 as a result of our success in the 2014 South Lincolnshire business awards.

VISION Quality

6 Mar

Developed Quality application for VISION CRM. PSP develop all projects and inhouse policies using Quality.

CIPS extend contract to 2018

6 Feb

CIPS extend supply contract to run until 2018 - a second extension from 2016.

New Product Websites

6 Jan

Launched new website and 3 satellite sites to promote our products and services; Outlook Tracker; EX-AM Portal; and VISION CRM

Microsoft Silver Reaccredited

6 Jun

Successfully accredited and awarded Microsoft Silver Application Development Competency Partner status for the 3rd year running

New servers and memory security installed

6 May

New servers and memory installed to ensure we have robust off-site back-up contingency in the event of a disaster at our head office.

CIPS Extend Contract to 2016

6 Apr

CIPS extend current management and development contract to run until October 2016

NKDC Intranet

6 Mar

Complete development for county council, developing a SharePoint 2013 Intranet for North Kesteven District Council.

New VISION Clients

6 Feb

VISION CRM & MIS our off the shelf CRM application is launched and sold to 4 different clients

Winners!

6 Jan

PSP won South Lincolnshire Business of the year at the South Holland Business Awards 2014.

ISO9001:2008 Certification

6 Sep

PSP’s robust quality standards recognised by achievement of ISO9001:2008 certification

Investors in People

6 Aug

Achieved Investors in people Bronze award... we really do have a fantastic team at PSP!

First Development Apprentice

6 Jul

Employed our first development apprentice as part of future growth strategy - the first of several apprentices.

Launch of New Products

6 Jun

Official launch of two proprietary products developed in 2012-2013 - VISION CRM and MIS.

Timesheet Management

6 May

Developed Microsoft SharePoint Intranet Solution for Timesheet Management

Winners!

6 Apr

Won Best Use of IT & Communications award at the South Holland Business Awards

Added 8 new clients to portfolio

6 Mar

Added 8 new clients to our portfolio in 2013 taking clients numbers to over 30 for the first time in PSP's history.

Outlook Tracker Certified

27 Feb

Our Outlook Email Tracker plug-in achieved Microsoft Platform Ready Certification for Windows 8

New PSP website using RWD

29 Jan

Launched PSP's website using responsive design (RWD) working seamlessly across multiple mobile platforms.

Launched New Products

29 Apr

Year of product development, EX-AM Portal & Outlook Email tracker. Sold two versions of our in-house VISION CRM & MIS (Customer Relationship Management & management information system application).

Microsoft Silver Accreditation

29 Mar

Achieved Microsoft silver accreditation for software development after training

Developed Learning Management Content

26 Feb

Began to develop Learning Management Content using a combination of inhouse experience and client input.

Bid Management Intranet

29 Jan

Developed Microsoft SharePoint Intranet solution for Bid Management, a new component of the SharePoint module.

New Office!

27 Feb

Moved from Bourne to Spalding in Lincolnshire into our brand new office: Carver House. Directors invested in excess of £300k for the purchase of the building and fitting out.

Candidate Management System

29 Jan

Bespoke Microsoft .NET Candidate Management System for NEBOSH

Continued growth of our customer base

29 Jul

Continued growth of our customer base as part of our rapid growth strategy.

Continued investment to support growth

29 Jun

Continued investment in infrastructure to support our growth and development plan.

Established Testing Function

29 May

Formally established customer service and testing function as a separate team from the development team allowing us to test independently.

Became an EPiServer partner

29 Apr

Became an EPiServer partner - an open source Content Management System used for our larger corporate customers.

Full E-Commerce Solution

27 Feb

Implemented full e-commerce solution and back-office integration for our first customer, enhancing the inhouse skill set of our development team.

Developed KPI Tracking Tool

29 Jan

Developed KPI (key performance indicator) tracking tool and integrated the tool with Microsoft SharePoint

Implemented Testing Process

29 May

Implemented processes for testing across all developments. This was a predecessor of our customer services team who perform UAT on every client project.

New Server Capability

29 Apr

Invested in new servers to support our growing development team in 2009. A sure sign of growth!

EX-AM Portal Application

29 Mar

EX-AM Portal assists examining bodies in managing the external resources involved in question creation, paper marking, standardisation and the moderation processes.

Our First Large Customer

30 Dec

Gained our first large customer, the Chartered Institute of Procurement & Supply (CIPS)

Our First Ever Customer

29 Sep

Gained our first ever customer was Parker Fry Recovery, a car and motorbike recovery assistance service based in Peterborough.

The Birth of PSP-IT

1 Sep

People, Systems & Process (PSP IT Design & Development Ltd) was formed in 2008 and set up shop above Rosedale’s Estate Agents in Bourne, Lincolnshire.

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Our Story

Swipe through our timeline to see PSP's 15 year journey of clients, work, people and achievements.

Boardroom Refurbishment

1 Feb

Senso Partnership

24 Jan

New Children's Home

29 Dec

New CSWDC SharePoint

30 Nov

WINNERS! SHBA23

9 Nov

New Client: Centek Group

1 Nov

Celebrating 15 Years!

7 Sep

New Client: Richard Austin

5 Sep

Highest Ever Staff Count!

3 Jul

Huge Project Underway

2 May

New Client: King Edward VI

6 Apr

CIPS: New Contract

9 Feb

Supported Children's Homes

30 Dec

3rd-Party Testing Contract

1 Dec

Launch of PSP Agile

1 Oct

New Client - Pilgrims

1 Sep

Horticulture Software

31 Aug

Celebrated 14th Year

10 Aug

Completed Furncare Website

20 Jul

Fourth Graduate Developer

1 Apr

Cyber Essentials Certified

30 Mar

Microsoft Gold Accreditation

1 Mar

Order From CCRC

27 Feb

Supporting Net Zero

1 Feb

Double Microsoft SIlver

1 Dec

New Clients

21 Sep

Our First Corporate Video!

1 Sep

Opened Testing Centre

22 Jul

Permanent Blended Working

16 Jun

Hired Two Customer Services and Development Trainees

1 May

Three New Clients

2 Apr

Outlook Tracker goes Global!

1 Apr

Five Year AAT Contract

1 Mar

Fourth Apprentice Developer

3 Feb

First Dynamics Developer

1 Sep

Venue Bookings Trebled

1 Aug

Became Debt-Free Company

1 Jul

Office Redecoration

1 May

New Team Members to Support the AAT Account

1 Mar