9th November 2023

WINNERS: Excellence In Customer Care!

We were delighted to win Excellence in Customer Care at the 2023 South Holland Business Awards! The award recognised our dedication to getting it right first time for our clients and the internal online academy we developed last year for our staff.

The SharePoint Intranet has training videos and user guides for all client systems. Therefore, whenever a customer reaches out with a query about their system, a developer or customer support assistant is always on hand to help them.

Our customer support team works tirelessly to ensure our clients receive high levels of care and support. Our customer and project support teams are the orchestrators behind every project. They’re our clients' go-to point of call; their jargon-free language and openness throughout the development process make our clients feel safe with their development projects in our hands.

 

Supporting the Community: Highly Commended

 

It was heartwarming for us to receive highly commended in the Supporting the Community award.

Our highly commended recognition was in recognition of the charity work we have carried out over the duration of the business. In particular, last year was our first full year sponsoring Lincolnshire children's homes, where we treated all the children and staff to special treats throughout the year. We gave each child a present of their choice for Christmas and birthdays and paid for individual summer days out for all the children.

 

About PSP

 

We are a bespoke software development agency specialising in designing and building business applications that automate processes and streamline businesses. By focusing on our clients’ People, Systems and Processes (PSP) we deliver tailor-made solutions that exactly match their needs and requirements.

Additionally, our Agile IT Outsourcing gives businesses and education providers access to director-level IT leadership at a fraction of the cost of hiring a full-time professional. Our seasoned technical experts have worked with schools, examination boards, membership bodies, chartered institutes and large commercial companies.

To find out more about any of our services, say hello to our award-winning customer service team, email letstalk@psp-it.co.uk or phone: 01775 722377

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