Furncare's New Customised E-commerce Site

To keep pace with industry demands and user expectations, Furncare needed a fully responsive e-commerce site that enhanced the customer journey. The new site required integrated payment options, a customisable product configurator and specific functionalities like customer registration approvals and conditional discounts. Additionally, Furncare sought complex delivery rate calculations based on postcode and product type, along with multiple payment options including purchase orders. 

After supporting Furncare’s legacy CRM system, we took on the development of their e-commerce website using WordPress, harnessing WooCommerce’s capabilities to deliver a seamless online purchasing experience linked with secure Stripe payments. We crafted a responsive website that works beautifully across all devices and reflects Furncare’s brand identity. We also implemented custom code to handle discounts based on customer type and enable purchase orders for select accounts, alongside complex delivery logic customised to postcode and product type requirements.

Through a structured approach of task-oriented work packets, each website component was developed, tested and reviewed for quality, ensuring all elements met Furncare’s standards before the site’s mid-September launch. The site now offers an easy-to-navigate purchasing experience with added functionality, including customer registration, order tracking and easy billing and shipping management.